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MEMBER RELATIONS EXECUTIVE

RESPONSIBILITIES:

  • Manage and process membership applications, renewals and termination
  • Respond to queries, concerns and complaints from members or prospect members, provide appropriate solution
  • Deliver high-quality customer service, and provide information on membership benefits, policies and procedures to members
  • Serve members in a timely and effective manner and record relevant data accurately in the company database system.
  • Manage and coordinate gift redemptions while keeping a regular checklist for all stock inventory
  • Collaborate with and support marketing team during promotional and festive events

To apply: Send your resume to [email protected]